Sara Francois

Sara Francois is the Vice President of Training at Optimum, where she leads the transformation of frontline employee development through engaging learning strategies. With a career in Learning & Development spanning financial services, high-tech, residential real estate, and telecommunications, she has driven large-scale skills initiatives, including leading workforce upskilling efforts at a private equity company. Having worked both as an internal learning leader and an external service provider, Sara brings a unique perspective on building scalable, high-impact training solutions. She is passionate about equipping frontline employees with the skills to thrive in an evolving workforce.