Jennifer Klafehn

Research Scientist
Educational Testing Service

Jennifer Klafehn is a Research Scientist in the Student and Teacher Research Group at Educational Testing Service. Jennifer received her PhD in Industrial-Organizational Psychology with a minor in Quantitative Psychology from the University of Illinois at Urbana-Champaign in 2011. Jennifer’s primary research interests center around the development and assessment of noncognitive skills, with a particular focus on cross-cultural competence (3C) and cultural responsiveness. Some of her current efforts in this area include leading the validation of a multi-method assessment of 3C for the Army, as well as collaborating on the development of a training tool for improving cross-cultural skills in pre- and in-service teachers. Prior to joining ETS, Jennifer worked for the U.S. Army Research Institute where she was responsible for the management and implementation of their culture research program.



Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.

Programming descriptions are generated by participants and do not necessarily reflect the opinions of SXSW.