In an industry obsessed with innovation and change, you'd think the experience of both would be easier or less painful. Over two decades of working with an array of institutions pushing to transform, Dr. Burns has gleaned insights about what helps and hurts the humans tasked with innovation & change in the midst of constant turnover & tumult. She will share insights to help your campus thrive in the future, practical tools & strategies for making the experience of change feel better, and useful examples to help shift the culture of your campus regardless of where you sit on the org chart.